Our Culture

We know that employees who feel valued and understood make the best team members – and make the whole team better. Because our business relies on warm, genuine, and helpful customer service, this is a key part of who we are. We’re at our best when everyone feels like they are part of the Icebox family. We push to make this happen every single day by living these core values:

We embrace diversity at all times.

We push to create an inclusive environment free from prejudice based on age, race, gender, sexuality, religion, political beliefs, abilities or disabilities, and socioeconomic status.

We strive to be anti-racist and to increase racial and gender representation throughout the company, but especially in leadership roles.

We acknowledge that our work in diversity, equity, and inclusion may never be completed and commit to an ongoing process that moves toward progress, discourse, and continual improvement.

We listen and reflect. As a company dedicated to flawless service, we welcome your thoughts. We want to hear from you.